The prepaid return label is available for all countries (except Denmark, Norway, Sweden, Iceland, Latvia).
To download the label :
- Click on your order tracking link (sent by email). It starts with : https://track.cubyn.com/CUB...
- Click on the "Return your order" button, at the bottom right
If using it, a flat rate is deducted from your refund :
6,90€ : France
9,90€ : Germany, Netherlands, Belgium, United Kingdom, Ireland, Austria, Spain, Italy, Portugal
15€ : other countries