You can pay with : - Debit/Credit card (CB, Visa, Mastercard) - Paypal - Bank transfer - Gift card
An order already validated and paid cannot be canceled.
Select "Bank transfer" as payment method and validate your order. Then please make a bank transfer to this account :
- Name : Omega Digital - IBAN : FR76 1695 8000 0140 4668 2519 185 - BIC / SWIFT : QNTOFRP1XXX - Bank : Qonto (OLINDA) - Address : 60 rue Francis de Pressensé, 93200 Saint-Denis, France
Only SEPA bank transfer are allowed.
Your order is dispatched only upon receipt of the total amount.
Please make the transfer within 3 days, then your order is automatically canceled.
France and European Union: all prices are displayed with VAT (Taxes included). The total amount of taxes is indicative.
Countries outside the European Union: VAT is not included. Taxes, customs and fees are the responsibility of the customer, and payable upon receipt of your package.
We deliver to most European countries. Click on this page to see updated list with rates.
The final carrier may vary as it is chosen to ensure the best delivery experience everyday. Upon receipt of the shipping confirmation email, you will find the tracking link for your carrier.
Please also note that the estimated delivery date is an estimate only and is not guaranteed.
Package tracking is available on your customer account and shipping email. Click on the tracking number starting by CUB...
Check it regularly to know the exact delivery date. You may also find the pick-up point address (in case of absence).
If delay is greater than 7 days, please contact the customer service to file a claim with the carrier.
Please contact the customer service (with pictures attached to the email) within 7 days after delivery.
A package can be returned to us if: - the delivery address is incomplete or contains errors - the pick-up deadline has expired. - you declined the delivery
In this case, a refund is made upon receipt of the package, less the return costs. Please place a new order if necessary.
International (countries outside the European Union) returns initiated due to refusal to pay duties and taxes will be subject to restocking fee (20% of the total amount) which will be deducted from the refund amount.
- You can return all types of products ( except socks) in their original state (neither damaged, washed, modified or worn). - You have 30 days to return your package (from reception to deposit). - A prepaid return label makes returns easier from France and most European countries. If using it, a flate rate is deducted from your refund - Refund is made within 7 days (no exchange).
The prepaid return label is available for all countries (except Denmark, Norway, Sweden, Iceland, Latvia).
To download the label : - Click on your order tracking link (sent by email). It starts with : https://track.cubyn.com/CUB... - Click on the "Return your order" button, at the bottom right
If using it, a flat rate is deducted from your refund : 6,90€ : France 9,90€ : Germany, Netherlands, Belgium, United Kingdom, Ireland, Austria, Spain, Italy, Portugal 15€ : other countries
Each returned product must be in its original condition, with label and packaging. Add your order number on a paper. Use a cardboard box or mailing bag. You can choose a packaging already used, but hide old labels or texts.
If you use the return label, stick it on the packaging and drop off the package without paying.
Otherwise, return with the carrier of your choice to : OMEGA DIGITAL 60 rue Francis de Pressense 93200 Saint-Denis France
Yes, for one of the following reasons : - A product is not in its original condition - The 30-day period has expired
In this case, customer service will contact you to find a solution, but your refund may be refused.
Returns are processed within 7 days after receipt in our warehouse.
You will be notified by email when your return is processed..
If you paid by bank transfer, please send us your bank details by email in order to proceed with the refund..